Public Housing Authorities (PHAs) are under constant pressure to increase efficiency while managing the complicated program with limited resources. Additionally, PHAs are often faced with multiple projects outside of the program’s day-to-day operations. MFR has the experience, resources and tools to help your organization improve HCV program operations and can provide the technology and staff needed to implement both small and large projects. MFR is equipped to help your PHA with a variety of activities, including:

• Managing and Increasing Efficiency of Daily Operations
• Program Assessments
• Financial Management
• File Review, Quality Control & Assurance
• PIC Data Entry Assessments & Corrections
• SEMAP Assessments
• Document Scanning and Document Retention/ "Go Paperless"
• Interim Management and Temporary Staffing
• Management & Staff Training
• Intake & Admissions
• HQS Inspections
• Records Management
• Customer Service and Call Center Support

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